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Frequently Asked Questions
Where can I find benefit summaries for quotes or groups?
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Can I make enrollment and eligibility changes online?
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How can I find participating providers accepting new patients or with extended weekday or weekend office hours?
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Does UM Health Plan offer Individual/Family Plans?
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Can employer groups pay their premiums online?
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Can employer groups have their premiums automatically deducted from their bank account each month?
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Do the maximum-out-of-pocket (MOOP) amounts shown on quotes include the deductibles?
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What if I have employees residing outside of the UM Health Plan service area?
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What if a member needs to seek services while traveling out of the area?
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What is the prescription drug list?
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Are there pre-existing condition clauses in your policies?
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How do I enroll a member, make a change or check the status of an enrollment or change?
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What if a member needs Case Management services?
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How do I get appointed with UM Health Plan?
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