Meet the Provider Relations Team
Amanda
Hanks
Jessica
Azzinaro
Rachel
Peterson
Avesta
Johnson
Bethany
Dumond
Provider Relations is your connection to University of Michigan Health Plan (UM Health Plan). Avesta, Amanda, Jessica, Rachel, and Bethany are available for training in your office or webinar. It is our goal to assist with any of your needs, address any issues you may come across, and ensure your office is kept up to date on news, procedures, and changes.
Provider Relations Email: ProviderRelations@UofMHealthPlan.org
Provider Relations Fax: 517-364-8412
Customer Service: 517-364-8500 or 800-832-9186 (toll-free) (8:30 a.m. to 5:30 p.m., ET, excluding major holidays)
UM Health Plan provides easy-to-use online tools, including the provider portal, available for self-service review on claims status, eligibility inquiries, and general benefit information. Provider Relations is available to assist in registering and training your office for the provider portal, including the EZ authorization/referral tool, which is available inside the portal.
To visit the provider portal, visit UofMHealthPlan.org/Portals and select "Provider Portal".
Our team is available for all your training needs. Sign up for any scheduled upcoming training.
