Zelis Electronic Payment Registration

University of Michigan Health Plan (UM Health Plan) has partnered with Zelis ePayment Center to offer you secure electronic payment options. To enroll in a no fee ACH delivery of claim payments with access to remittance files by download in the ePayment Center follow the steps below:

Delivery of 835 files to clearinghouses is available directly through the ePayment Center enrollment portal.

What do I need to register for the ePayment Center?

  • 9-digit Federal Tax Identification Number (TIN) or Employer Identification Number (EIN)
  • Practice’s corporate name and principal information
  • Bank account routing transit number (RTN) or ABA Routing Number

How do I register for Zelis ePayment Center?

  1. Visit PhysiciansHealthPlan.ePayment.Center
  2. Follow the instructions to obtain a registration code
  3. Your registration will be reviewed by a Zelis customer service representative and a link will be sent to your email once confirmed
  4. Follow the link to complete your registration and account setup
  5. Log into the Zelis ePayment Center portal
  6. Enter your bank account information
  7. Select remittance data delivery options
  8. Review and accept ACH Agreement
  9. Click “Submit”

Upon completion of the registration process, your bank account will undergo a prenotification process to validate the account prior to commencing the EFT delivery. This process may take up to six business days to complete.

Where can I find more information/assistance on the registration process?

  • Additional enrollment instructions and a detailed question and answer guide are available for download at PhysiciansHealthPlan.ePayment.Center
  • Need additional help? Call 855.774.4392 or email Help@ePayment.Center