Training Opportunities

Provider Relations offers training sessions throughout the year to help you and your office staff work smoothly with University of Michigan Health Plan (UM Health Plan).

Click on the links below to see what upcoming training sessions are offered. If you would like a one on one training, UM Health Plan would be happy to schedule a training session at your convenience. Please email inquiries to ProviderRelations@UofMHealthPlan.org.

2024 General Training 101 Series

Training opportunities include; Commercial and Medicare requirements, a review of the Provider Manual, checking eligibility and benefits, claim status, authorizations/approvals, and much more! Attendees should include management and all office staff.

No items found.

2024 Lunch and Learn Series

UM Health Plan is excited to continue our Lunch & Learn series for 2024! The goal of this program is to offer meaningful updates on a variety of hot topics in brief. This 60-minute program is scheduled quarterly from 12:00 to 1:00 p.m. In addition, there will be time for a question-and-answer session at the end of each program. If you have topics you would like covered, we invite you to send an email to: ProviderRelations@UofMHealthPlan.org.

No items found.

2024 EZ Auth Training

Beginning Dec 1, 2024, UM Health Plan will require all providers to utilize EZ Auth/Referrals*. EZ Auth/Referrals allows you to submit authorization requests electronically and receive an immediate response for the authorization status. While many Providers in the UM Health Plan network are already utilizing EZ Auth/Referrals, UM Health Plan invites you to attend a virtual training session outlining how to use EZ Auth/Referrals portals.

To register, select the date you would like to attend below:

Thurs., Nov. 21, 2024, 12:00-1:00 p.m.

Mon., Nov. 25, 2024, 2:00-3:00 p.m.

Tues., Nov. 26, 2024, 12:00-1:00 p.m.

Wed., Dec. 4, 2024, 9:00-10:00 a.m.

Tues., Dec. 10, 2024, 12:00-1:00 p.m.

Thurs., Dec. 19, 2024, 2:00-3:00 p.m.
‍