Training Opportunities
Provider Relations offers training sessions throughout the year to help you and your office staff work smoothly with University of Michigan Health Plan (UM Health Plan).
Click on the links below to see what upcoming training sessions are offered. If you would like a one on one training, UM Health Plan would be happy to schedule a training session at your convenience. Please email inquiries to ProviderRelations@UofMHealthPlan.org.
2025 General Training 101 Series
Training opportunities include; Commercial and Medicare requirements, a review of the Provider Manual, checking eligibility and benefits, claim status, authorizations/approvals, and much more! Attendees should include management and all office staff.
2025 Quarter 1 General Training 101
2025 Quarter 2 General Training 101
2025 EZ Auth Training
As of Dec 1, 2024, UM Health Plan requires all providers to utilize EZ Auth/Referrals*. EZ Auth/Referrals allows you to submit authorization requests electronically and receive an immediate response for the authorization status. While many providers in the UM Health Plan network are already utilizing EZ Auth/Referrals, UM Health Plan invites you to attend a virtual training session outlining how to use EZ Auth/Referrals portals.
To register, select the date you would like to attend below:
Tues., Mar. 18, 2025, 12:00-1:00 p.m.
Wed., June 11, 2025, 8:30-9:30 a.m.
*This does not impact UM Health Plan Self-Funded members
